Exit Survey

We are saddened to learn that you wish to cancel this service today. If you wouldn't mind taking a small portion of your time to tell us why or how we can improve our services we would greatly appreciate it. We will use this information to raise our standards and refine our policies to better serve you, or other clients, better in the future.

Reason for cancelling? (required)
I plan to switch to a different service with you.
I simply have no more interest in or use for the service.
I can no longer finance this service and I must stop the payments.
I experienced support related or hardware related issues.
I experienced service related issues or I am dissatisfied with your policies.
I plan to switch to another game server provider.

Please choose your primary reason for cancelling.

How would you rate your experience with this service in regards to network reliability? (optional)
1 - Poor
2
3 - Average
4
5 - Great

How would you rate your experience with this service in regards to hardware quality? (optional)
1- Poor
2
3- Average
4
5 - Great

How would you rate your experience with this service in regards to our sales and billing representatives? (optional)
1 - Poor
2
3- Average
4
5 - Great

How would you rate your experience with this service in regards to our technical support representatives? (optional)
1 - Poor
2
3 - Average
4
5 - Great

Customer feedback (required)
In your own words, please let us know if there are areas that we can improve upon. If you were satisfied with your services please let us know that too! We appreciate your honest and truthful feedback. (Please be aware that what you write here may or may not be used for public reviews on our website and/or promotional material to advertise the services we provided to you.)